'Our Mission...'

Deliver year on year core business growth by promoting Ceramaspeed as the ‘best’ supplier of glass ceramic heaters in the industry, whilst creating new opportunities for added value and diversification using innovation and teamwork as the key drivers.

'Our Vision...'

Ceramaspeed: a world leader in heating and insulation products, exceeding customer expectations through innovation, responsiveness and dependability...

...creating a challenging and rewarding working environment, ensuring sustained company value.

'Quality Policy...'

To consistently exceed customer expectations in the areas of innovation, responsiveness and dependability, Ceramaspeed applies the necessary resources and actively employs the following processes throughout it’s global operations:

• Quality Management Systems in accordance with ISO 9001:2000

• Third party product test approvals through CUL or VDE

• Lean manufacturing using the “Quality, Cost & Delivery Program”

• Continual monitoring and development of the supply base using the “Supplier Satisfaction Index”

• Continual monitoring, benchmarking and improvement of service levels using the “Customer Satisfaction Index”

• Creating a culture for innovation using “Ideabank”

• Constantly reviewing our standards in line with customers’ changing expectations